Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how Remoddo collects, uses, shares, and protects personal information collected from users of our fashion rental marketplace website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the practices outlined in this Policy.

1. Information We Collect

We may collect the following types of personal information from you:

a) Personal Information: When you create an account, make a rental reservation, or engage in any transaction on our Website, we may collect personal information such as your name, email address, phone number, shipping address, payment details, and other information necessary to facilitate the rental process.

b) User Communications: We may collect any information you voluntarily provide to us when you communicate with us via email, chat, or other forms of communication.

c) Usage Information: We automatically collect certain information about your interactions with our Website, such as your IP address, browser type, device information, operating system, pages viewed, and referring website. This information helps us analyse trends, administer the Website, and improve our services.

2. How We Use Your Information

We use the collected personal information for the following purposes:

a) Rental Services: To process and fulfil rental orders, manage reservations, facilitate transactions, and provide customer support related to your rentals.

b) Account Management: To create and manage your user account, including account authentication, password reset, and communication regarding your account status.

c) Communication: To respond to your inquiries, provide updates and notifications about our services, and send you marketing and promotional materials, subject to your preferences and applicable laws.

d) Improve User Experience: To enhance and personalise your experience on our Website, optimise content, and provide recommendations based on your preferences and rental history.

e) Analytics and Research: To analyse user behaviour, track Website performance, and conduct research to improve our services, marketing strategies, and overall user experience.

f) Compliance with Laws: To comply with legal obligations, resolve disputes, enforce our terms of service, and protect our rights and the rights of our users.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

a) Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, conducting data analysis, or performing other essential business functions. These service providers are contractually obligated to protect your personal information and are prohibited from using it for any other purpose.

b) Legal Compliance: We may disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that such disclosure is necessary to protect our rights, investigate fraud, or respond to a legal request.

c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved in the transaction. We will notify you via email or prominent notice on our Website if such a transfer occurs and inform you of any choices you may have regarding your personal information.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

5. Your Rights and Choices

a) Account Information: You have the right to access, update, and correct your personal information provided on our Website. You can review and edit your account details by logging into your user account on Remoddo